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Service Animal Policy

Know Before You Visit

Service Animal Policy

Learn More About The Types Of Service Animals Permitted Onboard

The Americans with Disabilities Act defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability.  These service animals are allowed on Alcatraz Island and on Pier 33 Alcatraz Landing.  Pets or companion animals are not allowed in either location.

The U.S. Department of Justice has defined service animals as dogs that are individually trained to do work or perform tasks for people with disabilities.  Service animals are working animals, not pets.  The work or task a dog has been trained to provide must be directly related to the person's disability.  Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA).

In addition to the provisions about service dogs, the Department's revised ADA regulations have a new, separate provision about miniature horses that have been trained to do work or perform tasks for people with disabilities.

Please click here for a copy of the revised Americans with Disabilities Act regulations.

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