I. Personal Information We Collect About You
"Personal Information" is information about you through which you can be identified. Personal information that Alcatraz Cruises may collect from you directly includes, but is not limited to, your name, date of birth, postal address(es), e-mail address(es), telephone number(s), fax number, credit card information, purchase and reservation information, and other information that you voluntarily provide.
This personal information is collected by e-mail, through mail-in forms, through online and on-board applications you complete, and through other activities with Alcatraz Cruises. Alcatraz Cruises only collects personal information that you voluntarily provide to us or voluntarily provide to Strategic Partners, including other companies involved in the Hornblower Cruises & Events family, who share that information with us. The personal information that Alcatraz Cruises collects through Alcatraz Cruises’ activities, through the Alcatraz Cruises website, or obtains from its Strategic Partners, depends on the nature of your activities including, but not limited to, whether you make reservations, sign up for our e-mail newsletter, purchase merchandise, or register to receive promotional information.
“General Information” about you is information about you or your activities through which you cannot be identified. When you use the internet, your web browser or computer software may transmit certain information to the servers that host the websites you visit, including the Alcatraz Cruises website. The information may include the unique number assigned to your server or internet connection, the capabilities and features of your computer, your geographic location, and your movement within and interaction with the website including what pages you look at and what information you download. When you visit the Alcatraz Cruises website, Alcatraz Cruises' computer servers collect such general information. Alcatraz Cruises uses this general information to generate aggregate statistics about visitors to Alcatraz Cruises websites. In situations where it is possible to do so, General Information may be linked to Personal Information.
To browse the internet and the Alcatraz Cruises website without cookies, you can configure your browser to reject all cookies or to notify you when each cookie is offered so that you can accept or reject each cookie. The Help portion of the toolbar on most browsers will tell you how to do this. You may not be able to conduct some transactions or use some services on the Alcatraz Cruises website if you disable your browser from accepting cookies.
II. How We Use The Information We Collect
Alcatraz Cruises will not use your Personal Information for uses prohibited by the provisions of the Telemarketing and Consumer Fraud and Abuse Prevention Act or the CAN-SPAM Act of 2003.
III. Disclosure Of Information We Collect
IV. Access To Your Personal Information
The Personal Information collected through Alcatraz Cruises, or provided by Strategic Partners, is not currently accessible to you, except that confirmation is provided for some transactions and services, such as reservations and purchases.
If you believe that any Personal Information collected by Alcatraz Cruises about you is not correct or has changed, please send an e-mail message to [email protected] explaining the correction or change and providing any relevant confirmation or reference number.
General Information and Personal Information collected by Alcatraz Cruises is stored on secure servers. The secure servers are protected by firewalls and other standard security procedures. The secure servers are not generally accessible by unauthorized third parties, but could become accessible in the event of a security breach. No security system is impenetrable. In the event of a breach of the security of Alcatraz Cruises' system that involves a breach in the security of Personal Information wherein unencrypted Personal Information was, or is reasonably believed to have been, acquired by an unauthorized person, Alcatraz Cruises will notify all parties whose Personal Information was breached as expeditiously as possible and without unreasonable delay, in accordance with the notification procedures of Alcatraz Cruises' information security policy. At Alcatraz Cruises, our staff is required to take reasonable measures to ensure that unauthorized third parties do not view your Personal Information.
Alcatraz Cruises has no control over the security of the computers or other electronic devices and means you use to send e-mails and submit information to Alcatraz Cruises over the internet. Therefore, Alcatraz Cruises cannot be responsible for the disclosure or interception of your information before Alcatraz Cruises receives it.