What To Know Before You Visit Alcatraz Island
While the app can be downloaded in advance, the audio recording will only play while on Alcatraz Island.
Much of Alcatraz is steep and hilly, so be prepared for walking long distances uphill. The distance from the dock to the prison at the top of the Island is about 1/4 mile (.4 km) and the elevation change is 130 feet (40 meters). This is equivalent to climbing a thirteen-story building.
Visitors unable to make the climb up Alcatraz’s roads may take advantage of S.E.A.T. (Sustainable Easy Access Transport) Tram — an electric shuttle that meets each scheduled arrival at the Alcatraz dock and transports visitors requiring mobility assistance from the dock to the prison building. S.E.A.T. returns visitors requiring mobility assistance from the prison building back to the dock at regular intervals throughout the day. Visitors requiring mobility assistance may be accompanied by one attendant in their party if space is available. Families with small children and strollers cannot be accommodated on S.E.A.T. Seating is on a first come, first serve basis. The S.E.A.T. schedule is listed on the Accessibility page.
The following areas are completely wheelchair accessible:
- Alcatraz dock area
- Prison building main floor
- All bookstores
- Museum displays
- Island theater
- Pier 33 Alcatraz Landing
- All Alcatraz Cruises vessels
The Alcatraz Island Day Tour includes round-trip ferry transportation to the Island. If you purchase the Alcatraz Day Tour, you can stay on Alcatraz Island as long as you like up until the last Day Tour return ferry. Allow at least 2 ½ to 3 hours for sailing to the Island, exploring and returning to Pier 33 Alcatraz Landing. The trip over to Alcatraz Island is 12-15 minutes each way and is factored into the suggested time of 2 ½ to 3 hours. Most guests spend approximately 2-3 hours total for the duration of the trip and tour. Alcatraz Cruises’ return ferries leave Alcatraz Island roughly every half hour from the time of arrival. Please be sure to check the departure schedule to ensure you are viewing the proper season’s departures and returns.
You can stay on Alcatraz Island as long as you like if you choose the Day Tour. Allow at least 2 1/2 – 3 hours for sailing to the Island, exploring the island and returning to Pier 33 Alcatraz Landing. The trip over to Alcatraz Island is 12-15 minutes each way and is factored into the suggested time of 2 ½ – 3 hours.
If you choose the Night Tour, your total experience is only 2 -3 hours.
If you choose the Behind The Scenes Tour, the guided tour lasts 2 hours. If you choose to stay afterwards for the Night Tour program, the complete experience including round trip boat ride, lasts 4 – 5 hours.
The return trips are listed on the Departure Schedule page and also posted at the Island dock. You can stay on Alcatraz Island as long as you like if you take the Day Tour because multiple ferries depart the Island each day.
The ride from Alcatraz Island to Pier 33 Alcatraz Landing is approximately 12-15 minutes. Boats are loaded on a first-come first-serve basis.
Please Note: There is no parking on Pier 33.
On-street parking in the Fisherman’s Wharf area can be hard to find, and nearly every space has a parking meter. Parking meters take nickels, dimes and quarters, and credit cards. Rates range from $.25 to $6.00 per hour. Parking meters in the area operate 7 days a week. Automobile break-ins are frequent in the area so please do not leave any valuables in your car. We recommend taking public transportation or being dropped off.
Commercial Parking Lots:
There are fifteen commercial lots within a five-block radius of Pier 33 Alcatraz Landing, with a total of more than 3,000 parking spaces. The closest and most convenient lots are located at 55 Francisco Street and 80 Francisco Street. Automobile break-ins are frequent in the area so please do not leave any valuables in your car. Rates can be as high as $40-$60 per day for parking. We recommend taking public transportation or being dropped off.
For more information on parking in the Fisherman’s Wharf area visit Plan Your Trip: Parking.
If you do not have tickets already when you arrive at Pier 33 Alcatraz Landing, you can check availability and purchase tickets at the Ticketbooth. If you have already purchased tickets, there is a separate line for visitors to pick up prepaid tickets (Will Call) at the Ticketbooth. Pier 33 Alcatraz Landing is at the foot of Bay Street on the Embarcadero, between the intersections of Embarcadero & Bay Streets and Embarcadero & Sansome Streets. Please arrive one half hour prior to your departure time to check in. You must present valid government-issued photo identification, along with the credit card used to purchase the tickets. A photocopy of a passport suffices as valid photo identification.
To avoid crowds, schedule your visit during the first two weeks of November, the first two weeks of December and anytime during the winter months of January through March. To experience the nicest weather, plan your Alcatraz visit for April-May or September-October. (Surprisingly, summer actually brings cold and foggy weather to San Francisco and the Island.)
Currently, tours do not have access to the interior of any buildings including the Cellhouse and Cellhouse audio tour. Outdoor areas are available, including:
- Eagle Plaza, Recreation Yard, Sally Port, Rose Garden
- Iconic views of the Cellhouse, Building 64, Water Tower, Warden’s House, Officer’s Club, and Gardens
- Native American Occupation era political messaging on the exterior of many Island buildings Scenic City and Bay Vistas
- Special Edition Audio Tour
The weather on Alcatraz is unpredictable and liable to change unexpectedly, so be prepared by bringing along a light jacket or sweater no matter how nice the day starts out. The best advice is always to dress in layers. Wear rain gear during wet winter months. (Rain gear is available for purchase at the Island’s bookstores.) Wear comfortable walking shoes with grip-type soles. Avoid wearing sandals, leather-soled shoes, high heels and open-toe shoes. Visit our what to wear page.
Western gulls are seen all over the Island. Along the West Road, Brandt’s Cormorants can easily be viewed. Snowy Egrets and Black Crowned Night Herons can also be seen from the West Road. Pelagic Cormorants, Pigeon Guillemots, Canada Geese, Mallards and several species of songbirds are also seen on the Island. Visit the National Park Service’s birds of Alcatraz.
No. Minors under the age of 18 are not allowed to tour Alcatraz Island without the accompaniment of an adult. An adult must be with them at all times while on their tour of Alcatraz Island. Children under the age of 18 who are visiting Alcatraz Island unaccompanied by an adult will be sent back to Pier 33 Alcatraz Landing and no refunds will be given.
No. Luggage, coolers, oversized backpacks or packages are not allowed on Alcatraz Island due to safety concerns. The National Park Service and Alcatraz Cruises comply with Department of Homeland Security guidelines. Ferry departure and arrival points receive a great deal of scrutiny from the United States Coast Guard and are regulated as closely as airports. For this reason luggage, coolers and oversized backpacks and large packages are not allowed on Alcatraz Island. The maximum acceptable size for a backpack is 16” x 20”. There are no storage facilities in the Pier 33 Alcatraz Landing area. Alcatraz Cruises does not store luggage for ticketed passengers. There is luggage storage at the California Welcome Center at PIER 39, located approximately 1/3 of a mile north of Pier 33 Alcatraz Landing. Please make arrangements for the storage of luggage and over-sized items prior to arriving at Alcatraz Landing. Ticketed passengers arriving at Alcatraz Landing with luggage, coolers, over-sized backpacks and packages may not be able to visit Alcatraz Island. Please note that we cannot offer refunds to visitors who miss their ferry because of their luggage or any oversized bags. Thank you for your cooperation in this regard.