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Customer Service

New Manage Your Booking Portal

Manage Your Booking

New Manage Your Booking Portal

Cancellations And Rescheduling

I Need To Cancel/Reschedule My Tickets.
Alcatraz Cruises has recently introduced a user portal designed to allow our guests increased abilities regarding their booking. Our new system is active and ready for use. The following functions are available on the portal:

  • Confirm your booking
  • Text your booking ID to your mobile device
  • Print your receipt
  • Reschedule
  • Add or remove individual ticket types
  • Refund and cancel entire booking

Please visit our manage your booking page to begin processing any of the above functions here: Manage Your Booking.

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