Frequently Asked Questions
FAQ To Help You Plan Your Trip
Frequently Asked Questions
Learning Everything You Need To Know Before Your Visit
Being a must see and do attraction in San Francisco, we understand you might have questions about visiting for the first time. We have all the answers you need for planning the ultimate Alcatraz Island adventure.
Purchasing Tickets
Find out the best way to purchase your Alcatraz Cruises tickets.
Visiting Alcatraz
Learn more about what to explore when visiting Alcatraz Island.
E-Tickets
Find out how we can save you time by purchasing your ticket online in advance.
Customer Service
Have questions?
We have the answers.
Behind The Scenes Tour
The ultimate immersion into Alcatraz Island…check the details before you go!
3rd Party Tickets
Providing you more than one way to purchase Alcatraz tickets.
Group Tickets
Learn more about purchasing your group’s tickets before you arrive.
Alcatraz Legends & Lore
Learn more about the legends and stories that occurred at Alcatraz Island.
Technical Support
Do you have a technical issue that you require assistance with? Let us know.