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General Inquiries and Family Pack Tickets

415.981.ROCK (7625)
International +1.415.981.7625
Call Center Operating Hours:
8:00AM – 7:00PM PST USA
[email protected]

Mailing Address

Alcatraz Cruises
Pier 33 South
Suite 200
San Francisco, CA 94111

Human Resources, Accounting,
Sales and Marketing

415.438.8320

Group Tickets & Tour Operators
 (15+ People)

415.438.8361
[email protected]

Press & Media

Molly Blaisdell
Public Relations
925.300.7252
[email protected]

Private Events

John M. Pimentel
Alcatraz Special Events Manager

415.635.2226
[email protected]

Individuals who are deaf, hard-of-hearing, deaf/blind or have speech disabilities may utilize the following Federal Relay Service numbers:

  • Hearing Impaired (TTY General Info) – 415.438.8385
  • Accessibility Program Manager – 415.561.4958 
  • Federal Relay Service – 800.877.8339
  • VCO – 877.877.6280 
  • Speech to Speech – 877.877.8982
  • Spanish – 800.845.6136
  • TeleBraille – 866.893.8340

 

Alcatraz Cruises, LLC is an authorized Concessioner of the National Park Service, Department of the Interior.  Comments regarding Alcatraz Cruises operations should be addressed to:

General Superintendent
Golden Gate National Recreation Area
Bldg. 201, Fort Mason
San Francisco, CA 94123

http://www.nps.gov/alca/contacts.htm

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