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Contact Alcatraz Cruises

Have a Question? Contact Us at One of the Options Below

Let Us Help You!

Have questions about Alcatraz Cruises? Call or e-mail us as we are happy to assist you. 

Mailing Address

Alcatraz Cruises
Pier 33 Alcatraz Landing
San Francisco, California 94111

For Customer Service and General Inquiries:

Call: 415.981.ROCK (7625) or e-mail [email protected]

Purchasing Boat Tickets 

Alcatraz Individual Reservations and Family Tickets: 415.981.ROCK (7625)
International callers: +1.415.981.7625

Call Center Operating Hours: 8:00AM - 7:00PM Pacific Standard Time (PST) (USA)

Alcatraz Groups

Tickets & Tour Operators (15+ People): 415.438.8361

Hearing Impaired

(TTY General Info): 415.438.8385

Administration Office

For Human Resources, Accounting, Sales and Marketing, and General Administrative:

Call: 415.438.8320

Alcatraz Cruises, LLC is an authorized Concessioner of the National Park Service, Department of the Interior.  Comments regarding Alcatraz Cruises operations should be addressed to:

General Superintendent
Golden Gate National Recreation Area
Bldg. 201, Fort Mason
San Francisco, CA 94123

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