Accessible Areas Before You Board
The Alcatraz Landing area at Pier 33 includes the Ticketbooth, waiting and boarding areas, all of which are accessible.
Pier 33 Alcatraz Landing is home to a tactile model of Alcatraz Island, a tactile model of Pier 33, as well as outdoor exhibits depicting historical moments on the Island.
Assisted Listening Devices (ALD’s) are available for these tactile models and interpretive exhibits and can be requested at the Pier 33 Ticketbooth. ALD’s for the Alcatraz Island Cellhouse Tour can also be picked up at the Pier 33 Ticketbooth. You will be asked for your credit card in case the ALD’s are not returned at the end of your visit. There is no charge for Assisted Listening Devices, unless they are lost or damaged. Each of the tactile models, as well as the other exhibits at Pier 33, include a Braille description.
Accessible bathrooms are found at Pier 33 Alcatraz Landing and on all Alcatraz Cruises vessels.
Copies of the safety messages shown onboard all Alcatraz Cruises vessels are also available in Braille. Please ask for a copy at the Pier 33 Ticketbooth or request one from a uniformed Alcatraz Cruises crew member on any of our vessels. The safety announcement and introduction video shown on all Alcatraz Cruises vessels are closed captioned.
Please note: There are no wheelchairs available for loan either at Pier 33 Alcatraz Landing or on Alcatraz Island. The California Welcome Center at Pier 39 offers this service.