Frequently Asked Questions

Purchasing Tickets

Q. How can I purchase tickets to visit Alcatraz?
Q. Where can I get the cheapest Alcatraz tickets?
Q. How far in advance should I reserve my tickets?
Q. How can I purchase tickets for others?
Q. I want to book dates that are not available. What do I do?
Q. Can I use the Go San Francisco Card, City Pass or Wharf Pass to visit Alcatraz?
Q. Do you offer any discounts for tickets to Alcatraz?

Q. How can I purchase tickets to visit Alcatraz?

A. On-line. The easiest and quickest way is to book through our ticketing service on the left side of this page, or by simply clicking on the "Buy Tickets" bar to the right.

In-Person. You can purchase tickets in person by visiting Alcatraz Landing ticket office at Pier 33, The Embarcadero.

Telephone. Phone reservations can be made by calling our ticketing center at 415-981-ROCK (415-981-7625).

Q. Where can I get the cheapest Alcatraz tickets?

A. Right here at Alcatraz Cruises(TM). We are the authorized concessioner of the National Park Service and do not add any additional service or handling charges to the base ticket price.

Q. How far in advance should I reserve my tickets?

A. As far ahead as possible, up to 90 days. Alcatraz Island is one of San Francisco's most popular attractions and tours frequently sell out a week or more in advance. Tickets are rarely available for same-day sailings. Please select a date in the green area to the left to make your on-line Alcatraz reservations or call 415-981-ROCK (415-981-7625).

Q. How can I purchase tickets for others?

A. Currently, to purchase tickets for others please contact our Customer Service Call Center at 415-981-ROCK (415.981.7625, for International callers: 00.1.415.981.7625) during the hours of 08:00–19:00 Pacific Standard Time (USA) and we will be happy to manually process your order for you.

Q. I want to book dates that are not available. What do I do?

A. If the date you are interested in is within the next 90 days, the only reason it would not be available is if the island is closed. The island is closed on Thanksgiving, Christmas and New Year's Day. The Night Tour does not operate on the following evenings: New Year's Eve and New Year's Day, July 4th, Thanksgiving and Christmas Eve and Christmas Day.

Q. Can I use the Go San Francisco Card, City Pass or Wharf Pass to visit Alcatraz?

A. Alcatraz Cruises is pleased to offer Go San Francisco Card, CityPASS and Wharf Pass. Go San Francisco Card, CityPASS and Wharf Pass are not available for purchase on the website, but can be purchased at the Alcatraz Cruises ticket booth, located at Pier 33 in San Francisco, or by phone at (415) 981-ROCK (7625). A Go San Francisco Card, CityPASS or Wharf Pass combo package purchased through Alcatraz Cruises includes an Alcatraz Island day tour*, subject to availability. In a situation where an Alcatraz day tour ticket is offered, the Blue & Gold Fleet Bay Cruise ticket is removed from the package and substituted with an Alcatraz day tour ticket. The customer does not keep the bay cruise voucher. It is returned to Alcatraz Cruises. There are no exceptions to this policy. Go San Francisco Card, CityPASS or Wharf Pass purchased at any other location does not include the Alcatraz Island tour option. A Go San Francisco Card, CityPASS or Wharf Pass with the Alcatraz Island tour option is for the day tour only. Alcatraz evening tours are not included in the Go San Francisco Card, CityPASS or Wharf Pass program. Advance reservations are strongly recommended as Alcatraz tours can sell out several days in advance.
*Alcatraz Island day tour option will replace the one-hour Bay Cruise included in CityPASS and Wharf Pass and is always subject to availability.

Q. Do you offer any discounts for tickets to Alcatraz?

A. There are no discounts offered for individual tickets to Alcatraz, however there are limited group discounts available. Visit the Group Trips section of the Alcatraz Cruises website for complete details. The Family Ticket is offered for those booking Two Adult Tickets and 2 Child Tickets. The Family Ticket is not available for purchase on line, but is available by phone at (415) 981-ROCK (7625) or at the Alcatraz Cruises ticketbooth located at Pier 33 in San Francisco.

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Alcatraz tickets can sell out several weeks in advance. Save Time! Buy your Tickets Online Now! Helpful Tips: Getting the most from your Alcatraz visit Ai Weiwei on Alcatraz Tickets now available 90 days in advance

Alcatraz Tickets Facts:

  • We are the official website for Alcatraz Tours to Alcatraz Island
  • We guarantee the lowest prices for Alcatraz tickets
  • Don't be fooled by unauthorized resellers offering Alcatraz tickets at inflated prices—Alcatraz Cruises cannot be responsible for tickets bought from other sources
  • Alcatraz Cruises is the official source for tickets to Alcatraz Island

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