Contact Us

Alcatraz Cruises, LLC
Pier 33, Alcatraz Landing
San Francisco, California 94111

For Customer Service and General Inquiries:

Call 415-981-ROCK (7625) or e-mail

To purchase tickets:

Alcatraz Individual Reservations and Family Tickets: (415) 981-ROCK (7625)
International callers: +1-415-981-7625

Call Center Operating Hours: 8:00am - 7:00pm Pacific Standard Time (USA)

Alcatraz Group Tickets for 15 or more and Tour Operators: 415-438-8361

Hearing Impaired (TTY General Info): 415-438-8385

For Human Resources, Accounting, Sales and Marketing, and General Administrative:

Alcatraz Administrative Office: 415-438-8320

Alcatraz Cruises, LLC is an authorized Concessioner of the National Park Service, Department of the Interior. Comments regarding Alcatraz Cruises operations should be addressed to:

General Superintendent
Golden Gate National Recreation Area
Bldg. 201, Fort Mason
San Francisco, CA 94123

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Alcatraz tickets can sell out several weeks in advance. Save Time! Buy your Tickets Online Now! Helpful Tips: Getting the most from your Alcatraz visit What's with the flies on Alcatraz Indigenous People's Sunrise Gathering, October 10, 2016 & November 24, 2016. Get more information Alcatraz Behind the Scenes Alcatraz Making the Irrational Rational Tickets now available 90 days in advance

Alcatraz Tickets Facts:

  • We are the official website for Alcatraz Tours to Alcatraz Island
  • We guarantee the lowest prices for Alcatraz tickets
  • Don't be fooled by unauthorized resellers offering Alcatraz tickets at inflated prices—Alcatraz Cruises cannot be responsible for tickets bought from other sources
  • Alcatraz Cruises is the official source for tickets to Alcatraz Island

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Alcatraz Cruises Respect Our Planet Sustainability Report

Alcatraz Cruises management systems are certified under these standards:

ISO Certification